We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

Estimated delivery 7-14 days but due to COVID-19 delays are to 
be expected. We offer a 15 day money back guarantee from the 
date of purchase. 

The refund will be processed back to the payment method 
used when purchase was made. 
For more details about returns please visit our FAQs 
page and follow the steps necessary.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at  info@4-starshopping.com  or  4starshoppingonline@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question  contact us at  info@4-starshopping.com  or at 4starshoppingonline@gmail.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Refund Policy

 

Estimated delivery 7-14 days but due to COVID delays are to
be expected. We offer a 20 day money back guarantee from the
date of purchase.

The refund will be processed back to the payment method
used when purchase was made.
For more details about returns please visit our FAQs
page and follow the steps necessary.

If you want Return Product, please go to following respective pages at :

–Return Page: at 4-StarShop.com
–Tracking Page: at 4-StarShop.com

———–

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error ...Any item that is returned more than 15  days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet,

Please Contact us via email : info@4-starshopping.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

info@4-starshopping.com

And return your products, you should mail your product to address provided in the return label ( Please send email/contact via email info@4-starshopping.com in case any issues ) and send confirmation email to US with TRACKING no. email to us.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to address provided in the return label ( Please send email/contact info@4-starshopping.com in case any issues ) and send confirmation email to US with TRACKING no. email to us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

IMPORTANT:

WHILE RETURNING PLEASE CLEARLY MANSION THE REASON FOR REFUNDS/RETURNS :

Refunds are being issued in the following cases and other related terms and conditions may apply :

1. The wrong item was received in terms of color, size, or model (evidence is needed).
2. The package has arrived in a damaged condition (evidence is needed).
3. The item arrived in extremely poor quality (evidence is needed).
4. The order went missing.
5. The estimated delivery time has expired.

Contact via email : info@4-starshopping.com

IMPORTANT : Please read all FAQs on Shipping terms and conditions at